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How Lush aligned its disjointed customer support operations
Case Study When boutique beauty brand Lush sought to merge its separate US and global customer care operations, it turned to Zendesk
How Community Fibre embraced omnichannel CX with AWS
Case Study London’s full-fiber broadband provider has rewired its communications channels at scale
Automate personalization with AWS
Whitepaper How marketers can automate, deliver, and analyze billions of personalized messages and offers per day
The five pillars of personalization at scale
Whitepaper A blueprint for creating exceptional customer experiences
How digital marketing will evolve beyond social media
In-depth Twitter's ongoing destabilisation proves businesses can't rely on social media for digital marketing forever
TD Synnex Maverick announces availability of Zoom for partners in Europe
News Partners now have access to the entire Zoom portfolio, including unified communications platform Zoom One
Best Twitter alternatives for businesses and IT professionals
In-depth With its long-term viability as a networking and commercial space in question, the industry is casting its eye to several Twitter alternatives
BT Wholesale is bringing EE’s mobile connectivity to partners
News The partnership will provide access to EE’s 4G and 5G networks as the PSTN switch-off approaches
